Refund policy

At C.J.S. Artworks, every print is made to order and produced with care. Because each piece is custom-printed specifically for you, we are unable to accept returns or exchanges due to a change of mind or incorrect size selection — please review your order carefully before completing your purchase.

Damaged or Defective Items If your order arrives damaged, defective, or incorrect, we will make it right. Please contact us within 7 days of delivery at [your email] with your order number and a clear photo of the issue. We will arrange a replacement at no additional cost to you.

Lost Shipments If your order is lost in transit, please reach out and we will work with our fulfillment partner to resolve the issue promptly.

Cancellations Orders may be cancelled within 24 hours of purchase. After that window, production has typically begun and cancellations cannot be guaranteed.